StudyBridge

Agencies may not access the StudyBridge platform without completing a manual onboarding process. To be approved, an agency must:

• Provide verifiable proof of legal authorization to operate as an educational placement or consulting agency in their jurisdiction

• Provide accurate business registration details

• Agree to these Terms in full before their account is activated

StudyBridge reserves the right to reject any agency application at its sole discretion, without obligation to provide a reason.

Agency access to the StudyBridge platform is provided on a subscription basis at a flat rate of $150 per month, which includes the full feature set described at studybridgee.io/pricing. There are no setup fees, hidden charges, or usage-based costs beyond the monthly subscription.

The subscription includes:

• Branded subdomain website

• Full university catalog access

• Unlimited program creation

• Application pipeline management

• Document collection and review tools

• Built-in agency–student chat

• Team management and roles

• Audit trail — every action logged

• Analytics and performance overview

• Notification system

• Secure document storage

• Student personal dashboards

• Student visitor tracking

• Real-time application status

• Support and escalation tools

• All future platform updates

Subscriptions may be cancelled at any time. Cancellation takes effect at the end of the current billing cycle. No refunds are issued for partial months.

By subscribing to StudyBridge, agencies agree to:

• Only list programs and universities they are legitimately authorized to represent

• Provide students with accurate, complete, and non-misleading information about programs, fees, admission requirements, and timelines

• Respond to student inquiries and applications in a timely and professional manner

• Not collect any payments from students outside of their own agreed service arrangements — StudyBridge does not process student payments and is not responsible for any financial arrangement between an agency and a student

• Maintain their own compliance with applicable laws in the jurisdictions they operate in, including any regulations governing educational consulting or student recruitment

Agencies may register programs under any university listed in the StudyBridge catalog. By creating a program listing, the agency represents that it has the right and authorization to offer or promote that program to students.

StudyBridge owns and maintains the integrity of all university profiles on the platform. Agencies may not alter, misrepresent, or make unauthorized claims about any university profile. Program listings created by agencies are the responsibility of the agency — StudyBridge does not verify their accuracy and is not liable for any inaccuracy in a program listing.

If a university or authorized representative notifies StudyBridge that a program listing is unauthorized or inaccurate, StudyBridge reserves the right to remove the listing immediately without prior notice to the agency.

Agencies that list programs on the StudyBridge platform understand that those listings may appear on the public StudyBridge marketplace at studybridgee.io, where students can discover and inquire about programs. StudyBridge does not guarantee any volume of student leads or inquiries. The marketplace is provided as an additional visibility channel — not as a guaranteed source of business.

Agencies retain ownership of the program content, documents, and materials they upload to their branded portal. By uploading content to the platform, agencies grant StudyBridge a limited, non-exclusive license to display that content within the platform for the purpose of delivering the service. This license ends when the agency cancels their subscription or when content is deleted.

StudyBridge retains ownership of all platform infrastructure, university catalog data, design, and technology.

Students may register an account on studybridgee.io or any agency-branded subdomain. Students must be at least 16 years of age to register. Students under 18 must have the consent of a parent or legal guardian, who accepts these Terms on their behalf.

You are responsible for ensuring all information and documents you submit through the platform are accurate, complete, and genuine. Submitting forged, falsified, or misleading documents — including transcripts, passports, financial statements, or any other supporting material — may result in immediate account termination and may be reported to the relevant university or authorities.

StudyBridge provides students with:

• A searchable marketplace of programs listed by partner agencies

• A personal dashboard to track applications across agencies

• Secure document upload and storage

• Direct communication with agencies through the platform chat

StudyBridge does not provide educational advice, application guidance, visa assistance, or university admission consulting. All such services are provided by the agency you choose to work with — not by StudyBridge.

Neither StudyBridge nor any agency on the platform can guarantee admission to any university or program. Admission decisions are made solely by universities and are entirely outside the control of StudyBridge and its partner agencies.

StudyBridge does not handle, process, or take responsibility for any payments between students and agencies. If an agency charges you a service fee, that arrangement is entirely between you and the agency. StudyBridge has no visibility into or responsibility for such transactions.

If you believe an agency has acted dishonestly or taken money from you under false pretenses, you should report this to StudyBridge immediately at support@studybridgee.io. StudyBridge will investigate and take appropriate action including suspension or permanent ban of the agency.

StudyBridge operates as a technology marketplace. It does not employ the agencies listed on the platform, does not control the advice agencies give to students, and is not a party to any agreement between an agency and a student.

StudyBridge's role is limited to providing the technology infrastructure through which agencies and students interact.

The presence of an agency or program on the StudyBridge platform does not constitute an endorsement, recommendation, or verification by StudyBridge. Students should conduct their own due diligence when selecting an agency to work with.

University profiles on the StudyBridge platform are maintained by StudyBridge for informational purposes only. Program listings under each university are created by independent agencies and do not represent official communication from the universities themselves. Students should verify all program details directly with the relevant university before submitting an application.

For students using agency-branded subdomains, the agency acts as the data controller for your personal and application data within their portal. StudyBridge acts as a data processor on behalf of the agency.

For students using studybridgee.io directly, StudyBridge acts as the data controller.

All documents uploaded to the platform are stored in encrypted cloud storage in the EU region (Cloudflare R2, EU). Platform infrastructure operates from EU-North-1 servers.

Documents are accessible only via time-limited pre-signed URLs generated by the StudyBridge backend, valid for 30 minutes only. After expiry, re-authentication is required to access any document. Documents are never accessible via direct public links.

Only the agency's authorized team members and the student who uploaded the document may access it. StudyBridge staff do not access document contents except where technically necessary to respond to a verified security incident.

StudyBridge is committed to full compliance with the EU General Data Protection Regulation (GDPR). Your rights under GDPR include:

• Right to access — request a copy of all personal data held about you

• Right to rectification — correct inaccurate or incomplete data

• Right to erasure — request deletion of your data at agency level or platform-wide

• Right to restriction — request that processing be restricted while a dispute is resolved

• Right to data portability — receive your data in a machine-readable format

• Right to object — object to processing based on legitimate interests

• Right to lodge a complaint — with your national data protection authority

To exercise any of these rights, contact privacy@studybridgee.io.

To permanently delete all personal data across every agency you have interacted with on StudyBridge:

• Visit studybridgee.io/delete-my-data

• Confirm your identity using your registered credentials

• Review the list of agencies holding your data

• Confirm your deletion request

All personal data associated with your account will be permanently and irreversibly deleted within 30 days. You will receive email confirmation once deletion is complete. This action cannot be undone.

For complete details of how data is collected, used, retained, and protected, see the StudyBridge Privacy Policy at studybridgee.io/privacy.

Agencies additionally agree not to:

• Make false or misleading claims about universities, programs, admission rates, or visa outcomes

• Collect money from students in exchange for guaranteed admission or visa approval

• Operate on the platform without maintaining valid authorization to practice educational consulting in their jurisdiction

StudyBridge reserves the right to suspend or permanently terminate any agency account if the agency:

• Provides false information during onboarding

• Misleads students about programs, universities, fees, or outcomes

• Is flagged by one or more students for fraudulent or dishonest conduct, and StudyBridge's investigation finds the complaint to be substantiated

• Violates any provision of these Terms

• Engages in conduct that damages the reputation or integrity of the StudyBridge platform

Upon termination, the agency's branded subdomain will be deactivated, their program listings will be removed from the marketplace, and their subscription will not be refunded for any remaining period.

StudyBridge reserves the right to pursue legal action against agencies found to have caused material harm to students through the platform.

StudyBridge or the relevant agency may suspend or terminate a student account if the student submits fraudulent documents, violates acceptable use rules, or engages in conduct that compromises the platform or other users.

Students may flag an agency for misconduct at any time by contacting support@studybridgee.io with details of their complaint. StudyBridge will review all flagged reports and take appropriate action, which may include warning, suspension, or permanent ban of the agency. Students will be notified of the outcome of their report.

These Terms are governed by and construed in accordance with the laws applicable to StudyBridge's operating entity. All users retain any statutory rights available to them under the mandatory laws of their country of residence, which these Terms do not override.

Data protection matters are governed by the EU General Data Protection Regulation (GDPR) and applicable EU member state law, given that all user data is stored in the EU region.

For any questions, complaints, or data requests: